gk9990 Terms and Conditions

1. General Terms

These terms and conditions govern the legal relationship between gk9990 ("platform", "site" or "gk9990") and users ("user", "player" or "you"). By creating an account on gk9990 or using this platform, you are considered to have fully read, understood and agreed to these terms.

These terms have been prepared within the legal framework of Bangladesh and apply to users in Bangladesh. If you do not agree with any part of these terms, please refrain from using this platform.

1.1 Definitions

• "gk9990" — This online gaming platform and its operating authority.
• "Account" — The user's personal gaming account.
• "Wallet" — The virtual fund balance associated with the account.
• "Bonus" — Additional credits granted under a promotional offer.
• "Wagering Requirement" — The amount that must be wagered before a bonus can be withdrawn.

2. Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To create an account on gk9990, you must be 21 years of age or older. We provide services only to adult users and are committed to keeping minors away from gaming. By creating an account, you confirm that you meet this age requirement.

2.2 Single Account Policy

Each individual, family, home address, IP address or payment method is permitted to hold only one account. If multiple accounts are found, all accounts will be closed and bonus privileges will be cancelled.

2.3 Information Required at Registration

• Full legal name (matching the national identity card).
• Correct date of birth.
• An active email address.
• An active mobile number.

gk9990 reserves the right to close an account at verification or at any time if false information is provided.

2.4 Identity Verification (KYC)

Before processing a withdrawal request or in the case of any suspicious activity, gk9990 may request one or more of the following documents to verify identity:

• A clear copy of the National Identity Card (NID) or passport.
• A selfie or recent photograph.
• Proof of ownership of the payment method.

3. Account Security and Responsibility

It is your sole responsibility to keep your account login details (username and password) completely confidential. Allowing any other person to access or use your account is a violation of these terms.

• You are fully responsible for all activities carried out from your account.
• Change your account password regularly and use a strong password.
• If you suspect unauthorized access, contact our support team immediately.
• Selling, transferring or lending your account to another person is strictly prohibited.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

For depositing funds at gk9990, we support bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100 (one hundred taka) and this applies to all payment methods.

• Deposited funds must come only from a payment method registered in the name of the account holder.
• Deposits using third-party payment methods are strictly prohibited.
• If funds are deposited from an illegal or unauthorized source, the account will be closed immediately.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 15 minutes to 2 hours. However, additional time may be required during the identity verification process.

• Withdrawals can only be made to the same payment method used for the deposit.
• The name on the mobile banking account must match the name on the account.
• Withdrawals may be limited while an active bonus wagering requirement is in progress.
• gk9990 reserves the right to review and verify any withdrawal request.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

A 150% bonus is available on your first deposit at gk9990, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,500 bonus and the total balance becomes ৳2,500. Or depositing ৳28,000 gives the maximum ৳20,000 bonus and the total balance becomes ৳48,000.

5.2 Wagering Requirement

To withdraw any bonus, a wagering requirement of 25 times (25x) the bonus amount must be met. Example: receiving a ৳1,500 bonus means a total of ৳37,500 must be wagered before withdrawal.

5.3 General Bonus Terms

• Each account is eligible for one welcome bonus only.
• The wagering contribution may differ between bets placed with bonus funds and bets placed with real money.
• Bonuses cannot be transferred to any person.
• gk9990 reserves the right to modify or cancel any promotion.
• If evidence of bonus abuse is found, the relevant bonus and winnings will be cancelled.

9. Limitation of Liability

gk9990 strives to provide uninterrupted service as much as possible, however we are not liable for the following:

• Losses caused by internet disconnection or network failure.
• Delays or failures related to third-party services (payment gateways, game providers).
• Temporary service outages caused by unforeseen technical disruptions.
• Issues with the user's own device or software.
• Any unforeseen circumstances beyond our control (force majeure).

Our maximum liability for any specific incident will be limited to the amount you have deposited in connection with that incident.

10. Privacy and Data Protection

gk9990 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology, which keeps your information and transactions completely secure.

Full details of how we collect, store and use your information can be found in our Privacy Policy. Your information will never be sold to third parties.

• Your information is used solely for the purpose of providing services, identity verification and security.
• Information is not disclosed without a valid legal process or directive from an authority.
• You have the right to request a review, correction, or deletion of your information.

11. Responsible Gaming

gk9990 believes that gaming should be a form of entertainment — not a source of income. We are committed to helping our users develop healthy and responsible gaming habits.

11.1 Limit-Setting Features

• Set daily, weekly, and monthly deposit limits.
• Option to temporarily suspend your account for a set period.
• Self-exclusion option when needed.

11.2 Advice

If you feel that gaming is having a negative impact on your daily life, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming page.

12. Terms & Conditions Changes

gk9990 reserves the right to change, amend, or update these terms and conditions at any time. We will endeavour to notify you of any changes via your registered email address or through the platform.

Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions. Therefore, it is advised that you review this page regularly.

If you have any questions or concerns about these terms and conditions, please contact our customer service team — we provide support in Bengali 24/7.